Ombudsman to begin monitoring organisations

Federal Ombudsman for Protection against Harassment of Women at Workplace has decided to start effective monitoring of all private and public sector organisations to ensure implementation of the anti-harassment law. The public and private organisations that would be monitored in the first phase included private and public banks, cellular companies and public and private universities.

A senior official of the Federal Ombudsman Office told Business Recorder on Thursday that the decision has been taken to curb the harassment at the work place by ensuring complete implementation of the law. State Bank of Pakistan and Pakistan Telecommunication Authority have written letters to their respective organisations to ensure implementation of the anti-harassment law in their jurisdictions and make conducive environment for women at the workplace.

The regulators have also directed their respective organisations to display the Federal Ombudsman for Protection against Harassment of Women at Workplace code of conduct at prominent places. “All cellular companies and public and private banks have also been directed by their regulators to set-up anti-harassment committees in their respective human resource departments,” the official said.

On the other hand, Higher Education Commission has also written fresh letters to all public and private universities to ensure implementation of the anti-harassment law for women at workplace. The official, however, disclosed that the universities are still reluctant to set-up anti-harassment committees to enable working environment for women. “Office of the ombudsman is pushing the HEC to ensure implementation of the law at the private and public sector universities,” he said.

He said the ombudsman office has decided to take volunteers from all public and private sector organisations for the monitoring. “We are resource constraint and doesn’t have enough staff to monitor all the institutions,” he said. The volunteers will start their work by the start of next year and they would have authority to issue notices and fine the organisations that are not complying with the directives.

“The organisations that are not taking anti-harassment law seriously would be fined from 25,000 rupees to 100,000 rupees,” he said. Since its establishment in 2011, the court of the Federal Ombudsman has received around 200 cases of harassment and disposed of over 150 cases. Some of the cases are still under process.

Some prominent incidents of sexual harassment happened in Quaid-e-Azam University Islamabad and Fatima Jinnah Women University, Rawalpindi in last couple of years. Four cases of sexual harassment were registered in Pakistan International Airlines (PIA) and Pakistan Broadcasting Corporation, while one at Lok Virsa, a cultural entity, and two employees of the Alternate Energy Development Department and one each of the Pakistan Telecommunication Authority and the Pakistan Television.

Business Recorder

Women at work

By: Amber Darr

IT was September 1997. I had returned from England after completing my Bar and had just started work at a prestigious litigation firm in Karachi. Our offices comprised a large hall — which also served as the reception, entrance and waiting room — surrounded by individual rooms. Junior lawyers — like me — and the clerks sat in the hall, whilst the more senior ones sat in adjoining rooms. My desk was placed at the furthest end from the entrance, surrounded by those of other lawyers.

Within weeks, however, I noticed clients ignoring all other chairs in the room and making a beeline for my desk. One afternoon, a client sat in front of me for nearly a half hour until my senior could see him. I was terribly upset and after he left, asked the head clerk why he had not asked him to move. The head clerk simply said: “If you come out to work, you should be prepared for this.” Stunned and shaken, I still managed to retort rather sharply: “I come here to work, not to make a spectacle of myself.”

This incident, minor as it was, remained seared in my memory as a reminder of the attitudes a woman has to encounter as she steps into the workspace. Over the years, however, as I spoke to many other workingwomen I realised that I had in fact gotten off lightly. Many women had faced far more difficult situations and had either compromised simply to retain their jobs and then too wasted away in subordinate positions, or had become frustrated and quit.

In 2010, when the Protection Against Harassment of Women at the Workplace Act was enacted, I was curious to see what difference it would make to the situation women faced. Certainly, the act did many good things: It defined harassment widely, to include all actions ranging from unwelcome sexual advances to simply sexually demeaning attitudes which were likely to interfere with work or render the environment hostile or intimidating. It also placed a responsibility on employers to properly implement the act.

The media must be utilised to create gender awareness.

However, in the four years since it has been enacted the term ‘harassment’ still remains to be fully interpreted: there are only two reported judgments, authored by the ombudsman Mussarat Hilali. In hearing appeals from decisions of the inquiry committees — which incidentally do not enter the public domain — she finds in one that calling someone ‘an illiterate and ill-mannered woman’ though upsetting, does not qualify as sexual harassment whereas in the other she finds that overtly asking for sexual favours does fall within the ambit of sexual harassment.

Ms Hilali’s somewhat black and white interpretations of the term ‘sexual’ appear to be based on her personal understanding rather than an evaluation of the law. In order to fully understand what the term encompasses, it is imperative to examine how it has been interpreted elsewhere.

In the UK for instance, where sexual mores are more permissive, any comment or act, ranging from a remark about clothing and appearance to cracking sexual jokes to even just staring, may constitute sexual harassment, provided it makes the recipient of such comment or act uncomfortable.

It is further important to understand that the issue at the heart of sexual harassment is not morality but abuse of power. An exchange, which may be considered harmless between two consenting adults, becomes laden with undertones and implications when it comes from a superior at the workplace. Surely, in a conservative society like Pakistan, where the ordinary spatial rules between men and women are stricter, the threshold of what constitutes harassment should be lower and not higher than what it is in the West.

Parliament may have done its duty by enacting a sexual harassment law but the government needs to do more to enforce it meaningfully. Parti­cu­larly, it needs to appreciate that simply appointing a woman ombudsman is not the answer: that women can — and do — perpetuate chauvinistic views unless they are formally trained for gender sensitivity. It needs to require the workplace to do more to implement the law perhaps by making the maintenance of a gender code of conduct a requirement for the continued operation of business.

Most importantly, however, it needs to utilise the media to create gender awareness: to remind men that being Muslim is not merely about asking a woman to cover up but also as much about asking men to lower their gaze; and that women who work are as respectable as their female relatives whose honour they are so desperate to guard.

My story had a positive ending because I was educated and confident enough to stand up for myself, but more importantly, because my senior was sufficiently enlightened and supportive to ensure that such an incident would never be repeated. Everyone is not so lucky.

DAWN

Know your rights: Domestic servants

By: Ali Usman

LAHORE: There is a growing trend of engaging domestic help, particularly in cities. According to the Pakistan Bureau of Statistics, 74 per cent of the labour work force is engaged in the informal sector, of which domestic workers are the biggest chunk.

Yet despite that, there are no clear laws to guarantee domestic workers their rights as they do not fall under the social security net. However, the following laws apply in certain cases.

Minimum wage rule

The minimum wage for a labourer in the Sindh is fixed at Rs11,000. However, because no law accepts domestic workers as labourers, this rule does not apply to them, even though their working-hours sometimes exceed those of a labourer’s. Their salaries remain far less.

Umme Laila Azhar, the executive director of HomeNet Pakistan, a non-government organisation working for home-based workers and domestic servants, said domestic workers are termed unskilled workers but they are not registered or acknowledged as such anywhere in Pakistan. “There is no mechanism to ascertain their salaries, perks, or terms of job,” she said.

Protection against Harassment of Women at the Workplace Act

Domestic workers can register harassment complaints against their employers under the Protection against Harassment of Women at Workplace Act. The procedural requirements, however, are not fulfilled in many cases because the first complaint has to be filed with an internal office committee. In case of domestic workers, this requirement would be impossible to meet. However, domestic workers can take advantage of this law to get an FIR registered against their employers.

Domestic child servants

Article 25-A of the Constitution states that it is responsibility of the state to extend the right to free education to every child. This is violated in the case of domestic child servants.

Most of them have to stay with their employers away from their homes. The situation is termed “contemporary form of slavery”, used to refer to domestic child labour in the country.

“They are not entitled to several basic rights, including the right to education, the right to medical treatment or the right to live with parents. In many cases, domestic child servants do not study. In the last three years, some 30 kids who worked as domestic servants have been killed or brutally tortured. “We have been campaigning to urge the government legislate on placing curbs on this and bringing domestic labour under some regulations. “However so far nothing has been achieved in this regard,” Iftikhar Mubarik, a child rights activist, said.

Express Tribune